buddy 104 Posted August 15, 2013 Report Share Posted August 15, 2013 I've been cruising for many years & kept hearing about Bolsover Cruise Club from fellow passengers so I thought I'd give them a try. I must say they were very helpful, professional and found my perfect cruise! I was initially worried about using someone I had never heard of but I was invited to pop into their call centre in Derbyshire as I live close by and boy was I in for a surprise. There are over 100 staff working there, and they seem to have won all of the cruise awards going by the look of their cabinets. I had no idea they were top agents with most cruise operators!! If my first experience is anything to go by I shall be definately be contacting them again! MIW2966, under the bridge and keith 3 Quote Link to post Share on other sites
LucyLocket 3 Posted August 16, 2013 Report Share Posted August 16, 2013 Welcome to the forum Buddy. We have booked cruises through Thomas Cook, The Cruise Village and Ocean World Travel. Never really had a bad experience booking through any agent. Best regards Mike Quote Link to post Share on other sites
Tom Cruise 81 Posted August 16, 2013 Report Share Posted August 16, 2013 Hello and welcome to the forum Tom Quote Link to post Share on other sites
Barry 2 Posted August 16, 2013 Report Share Posted August 16, 2013 Welcome to the forum buddy, looks like this could be turning into a 'Who do you book with?' thread We used to book with a company called Gills, unfortunately they closed in 2011 or 2012. This changed to another company but we decided to find a new agent. We currently book with Igloo, found them online and based near London I think. Quote Link to post Share on other sites
EMALIZ07 35 Posted August 19, 2013 Report Share Posted August 19, 2013 I agree Buddy, I have also cruised for many years and always booked on the high street, however it was my neighbours who recommended Bolsover Cruise Club to me. I first spoke to them about 7 years ago and have never felt the need to go elsewhere. I have always had great service and although P&O prices are all the same no matter where you book, Bolsover always seem to go the extra mile with my requests. All I need to tell them is the cruise I want and the cabin I want, and its all done within minutes. They have all my details and a very efficient system, they know what dining I always have, know where I like to be on the ship and know that I always have 'extra pillows' in my cabin. I dont even have to give them my name, they know who I am from my phone number. Quote Link to post Share on other sites
Balls of Steel 0 Posted August 19, 2013 Report Share Posted August 19, 2013 I also book with Bolsover cruise club, I would recommend these to everyone! Quote Link to post Share on other sites
Happy Cruiser 0 Posted August 20, 2013 Report Share Posted August 20, 2013 Welcome on board. I've heard of Bolsover Travel but never actually booked with them and they are just around the corner from me. We book most of our cruises with Virgin Holidays apart from our P&O cruises, we booked these with a local travel agent in town. Quote Link to post Share on other sites
CruiseGeek 10 Posted August 20, 2013 Report Share Posted August 20, 2013 Hello buddy. We book cruises using Scotland Cruise Centre and Barrhead Travel. Had a few problems with Barrhead but soon got resolved. X Quote Link to post Share on other sites
sammy sun 1084 Posted September 3, 2013 Report Share Posted September 3, 2013 when i first started booking, i always did it direct cause i thought that was the best way. It wasnt until i booked for a large group with my family that i did it through an agent. I preferred this as it meant one point of contact, which since then i always like. Booking through some agents and often cruise lines direct for a big group is a nightmare. Constantly have to go over things time and time again with different people. Quote Link to post Share on other sites
MIW2966 28 Posted September 10, 2013 Report Share Posted September 10, 2013 I have used Bolsover serveral times and always found them to be excellant! Firefly 1 Quote Link to post Share on other sites
Bumble Bee 107 Posted October 10, 2013 Report Share Posted October 10, 2013 My whole family book with Bolsover Cruise Club and wouldnt go anywhere else. Quote Link to post Share on other sites
seawitch 291 Posted October 10, 2013 Report Share Posted October 10, 2013 been using Bolsover for several years now, used to use whoever was cheapest but when they started being the same price we just stuck with Bolsover. only one moan -sort of , often when we booked with Thomas Cook we would get a cabin upgrade but with Bolsover we never have Quote Link to post Share on other sites
Blackiesbird 19 Posted October 12, 2013 Report Share Posted October 12, 2013 We were recommended to Bolsover Cruise Club by friends, have always used them for booking our cruises and have recommended them ourselves to family and friends. We especially recommend Fiona she always looks after us Quote Link to post Share on other sites
Hampshire Hog 5 Posted October 12, 2013 Report Share Posted October 12, 2013 I've been cruising for many years & kept hearing about Bolsover Cruise Club from fellow passengers so I thought I'd give them a try. I must say they were very helpful, professional and found my perfect cruise! I was initially worried about using someone I had never heard of but I was invited to pop into their call centre in Derbyshire as I live close by and boy was I in for a surprise. There are over 100 staff working there, and they seem to have won all of the cruise awards going by the look of their cabinets. I had no idea they were top agents with most cruise operators!! If my first experience is anything to go by I shall be definately be contacting them again! You cannot go wrong with them. Have booked vertually every P & O cruise with them for over 15 years Quote Link to post Share on other sites
DBH 4 Posted October 12, 2013 Report Share Posted October 12, 2013 Would recommend Bolsover to anyone wanting to book a cruise, extremely helpful and pleasant staff. Regards Bryn. Quote Link to post Share on other sites
Scranman 21 Posted October 13, 2013 Report Share Posted October 13, 2013 We have been using bolsover cruises for the last 13 years never had a problem and would recommend them to anyone. Quote Link to post Share on other sites
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