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*Dancing Queen*

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  1. Like
    *Dancing Queen* reacted to afcandrew in Oh for some 'joined up' thinking.   
    The whole concept of humanitarian aid is to aid our fellow humans - not their governments. Sadly, there are many governments that do not look after their population in an appropriate way but that doesn't mean the rest of the World should ignore the plight of fellow humans in desperate or extreme circumstances.
  2. Like
    *Dancing Queen* got a reaction from 2torts in Cruise Refund   
    Why do you think refunds are taking so long ?? there are only ever a minimum amount of employees within a company who have the authority to issue a refund and in these unprecedented times they are dealing with thousands rather than the odd few, add to that many staff will be working from home which even with a computer it isn't quite the same as being in the office and if there is a problem you have several colleagues close by who can be called on for help and of course customers are wanting to rebook cancelled cruises, move cruises not yet cancelled to 2021 or 2022 which must take up an enormous amount of man hours.  
    Cruise lines have probably never been busier but it isn't just about Joe Public providing an interest free loan they have to prioritise and do what is best for everyone, I can appreciate those awaiting refunds want their money back but will a few more weeks make that much difference they can't go anywhere to spend it at the moment can they !!
  3. Like
    *Dancing Queen* got a reaction from Anchors-aweigh in P&O -does 'goodwill' exist?   
    Something to consider Anchors-Aweigh, what was the cost of a balcony cabin when you originally booked because normally you would be charged whatever the cost was at the date of booking should you wish to upgrade at a later date, I'm guessing ( I may be wrong  and my apologies if I am ) that the saver fare you are now wishing to book is considerably less, the point I am making is if P&O are willing to let you adjust the booking at todays saver price albeit slightly higher than you had first anticipated ( fluid pricing unfortunately and we've all been victim to that ) then that seems rather fair to me, these are very difficult times and I've read lots of moans and groans over the last few weeks and whilst P&O are not my favourite cruise line I do think they have been very generous in trying to accommodate the customer as much as they possibly can when they have had little or no control over what is happening around the world. 
    I wish you luck with your upgrade and happy sailing.  
  4. Like
    *Dancing Queen* reacted to HLM in Cruise Refund   
    But as Towny has already said the monies have already been paid so in theory shouldn't be missed and just to add the Government in my opinion have been very generous in their financial package to those furloughed, my wife being one.
    In addition there has been no additional onboard or normal holiday spend therefore people should've actually saved money and be in a better financial position as a result.
    I can certainly empathise with those waiting for refunds and they will get them, just as everyone did when Thomas Cook collapsed, people just need to be patient in these unprecedented circumstances.
    HLM.
     
  5. Like
    *Dancing Queen* got a reaction from Oldworldtraveller in Over 70s   
    dancing queen - your original post which was 'will the over 70's be able to cruise in the future' I can't see why not although obviously insurance premiums will be a consideration as I can't see anyone whatever age they are booking a cruise if the coronavirus was excluded, I would expect most insurance companies will in time offer cover but it will come at a cost so this may very well be the deciding factor for people aged over 70 on whether they choose to cruise again.
  6. Like
    *Dancing Queen* got a reaction from HLM in Over 70s   
    dancing queen - your original post which was 'will the over 70's be able to cruise in the future' I can't see why not although obviously insurance premiums will be a consideration as I can't see anyone whatever age they are booking a cruise if the coronavirus was excluded, I would expect most insurance companies will in time offer cover but it will come at a cost so this may very well be the deciding factor for people aged over 70 on whether they choose to cruise again.
  7. Like
    *Dancing Queen* reacted to terrierian in Bolsover Cruise Club   
    Having just read this blog I am shocked at what SINBAD has written. We were booked to sail on 24 July with CUNARD. I have had lots of e-mails from them explaining all the options that we have. As we are both 70 and I have heart trouble CUNARD advised me not to sail. I rang BOLSOVER but the lines were very busy but, the next morning I got a call from them to see what they could do for me as my number came up as a missed call. This is why we book with BOLSOVER because they CARE. I explained what CUNARD had e-mailed to me and asked if our deposit could be used to book another cruise. This she did. The next day the girl rang me to explain what CUNARD wanted me to do because if I cancelled the July one they would give me 125% FCC not as you say 110 
  8. Like
    *Dancing Queen* reacted to towny44 in Bolsover Cruise Club   
    Sinbad, you are not the only one with future cruises booked via Bolsover, and quite likely to suffer some sort of financial loss as this situation evolves. But screaming about your personal situation without appearing to care for how others are affected  will not endear you to anyone on the forum.
  9. Like
    *Dancing Queen* reacted to hturtle in Bolsover Cruise Club   
    wow aren't you a dog with a bone Sinbad, cant you just look outside your own little bubble a minute and see what is going on, of course not it doesn't then fit your own agenda.  By the way the story in the independent isn't entirely accurate so don't use that as your bible.   The latest information to come from ABTA and the Government is that the package travel regulations are not changing but being extended for a short while, this will mean that tour and cruise operators , where they have cancelled a holiday, can offer a Refund Credit Note initially rather than a refund, this will only be active until 31 July 2020 when if not used the credit note can be exchanged for cash at that point not in two years.  Shouldn't really believe fake news. And I agree with Wshutt above that it is very unfair to blame Bolsover Cruise Club, they don't make up the rules just pass them on.  We need to pull together as a country through this and think of the bigger picture. 
  10. Like
    *Dancing Queen* reacted to WShutt in Bolsover Cruise Club   
    The information above was correct when I replied to your email and as things stand are still correct.  If the government change the regulations or plan to change the regulations in the near future then we would have no knowledge of this in advance.  As an agent all we can do is pass on the latest information given to us by our cruise operator partners.  What I think you need to appreciate is that this is a situation that has never happened before in the world and as such plans and regulations need to adapt with the ever changing pandemic, whilst there is no imminent danger some of these companies may be fighting for their survival if the situation continues for a lengthy period of time.   Whilst I understand you are unhappy, our customers have always been and will remain our number one priority, we have been battling this situation since January, when the first cruises across Asia were cancelled, including the complex repatriation of stranded clients, to then facing global cruise suspensions as many countries closed their borders, our team is very fatigued, but they are all here together, battling along and with a team spirit that remains strong with lots of staff from all departments giving up their own time to help man the phones. So to suggest that we are only protecting our self interest is quite frankly very insulting and completely untrue.  This will be my last reply on the matter as I have thousands of other customers to help who do appreciate the help and advice we are giving.
  11. Like
    *Dancing Queen* reacted to afcandrew in Never thought Cunard and P&O   
    If there is a high chance of Carnival Corp going under, then there is a pretty good chance of most cruise lines going under.  Not impossible but unlikely imho...  Then of course there is all the land-based tour operators and airlines...  Then of course all the cafes, restaurants, bars etc.  I am sure governments will come up with some sort of strategy to help the world through the massive depression ahead.
  12. Like
    *Dancing Queen* got a reaction from HLM in Wheelchair help on P&O?   
    I'm not sure but I believe you have to register with P&O if you require assistance, I think there is also a separate check in desk which fast tracks you through check in   - Towny would be the one to ask. 
  13. Like
    *Dancing Queen* got a reaction from Davybe in Where is everyone   
    Sorry to hear this Davybe, all the best and I hope your treatment goes well xx
  14. Like
    *Dancing Queen* got a reaction from Davybe in Britannia refit   
    If P&O are replacing the shops franchise with the same one as Cunard then it is nothing to get excited about !!! 
    When we were on QE earlier this year the Jo Malone shop had very limited  stock and certainly not the more popular fragrances, other perfumes/aftershaves etc were also very limited and had a substantial price 'hike' over previous cruises, gone were the well known brands like Joseph Ribkoff and what little 'designer wear' was on offer was actually 'outdated' stock which you would have been buying from John Lewis 12 months ago !! 
    As a smoker I couldn't believe I was unable to purchase B&H Gold ( probably one of the most popular cigarette brands !! )  the same problem with some of the more popular alcoholic drink brands too - as an example a bottle of Baileys which I can buy in Tesco for around £16 was over $30 - not that I tend to buy what is supposedly duty free alcohol as I don't consider it worth the effort of it carrying home when Tesco/Sainsburys can more than price match.
  15. Like
    *Dancing Queen* got a reaction from Davybe in Britannia Fight Night?   
    Or start charging US prices and not allowing any drinks to be taken on board, that would soon stop the assholes !!
  16. Like
    *Dancing Queen* got a reaction from 2torts in Britannia Fight Night?   
    Or start charging US prices and not allowing any drinks to be taken on board, that would soon stop the assholes !!
  17. Like
    *Dancing Queen* reacted to cruise chef in Havana US ban   
    Good old Donald strikes again. Just as all tourists look forward to finally seeing Cuba he pulls the rug from under them forcing all the cruise lines to dramatically change their cruises, such a shame as I'm sure the poorer people in Cuba would have welcomed the influx of cash from cruise guests.
    Will it be Mexico next?
  18. Like
    *Dancing Queen* reacted to lolandjen in Just back off the Aurora   
    Hello all.  My first post.  I agree with all the above posts relating to infectious diseases.  Air conditioning is not mandatory for germs to spread, any captive audience in a confined space will suffice.  I was an Engineering Officer with P&O-Orient Line between 1956 and 1963 and remember when a complete deck's accommodation was commandeered as an isolation area, packed with patients with Asian Flu when we docked at Tilbury.  I forget the year but the ship was either the Orcades or Oronsay and neither ship was air conditioned at the time.  Having said all this I just hope that the crew and passengers on Oriana's final cruise are all healthy as my wife  and I are booked on it celebrating our diamond wedding.  Looking forward to cruise for three reasons. It will be our fourth run on our favourite ship Oriana.  Secondly it will be our second anniversary at sea, (our golden was on Artemis in St Petersburg) and thirdly I was on the first Oriana on its maiden voyage in December 1960 and now sailing on its final one.  End of an era perhaps?
     
  19. Like
    *Dancing Queen* got a reaction from Davybe in Cunard Christmas Canaries Cruise   
    An excellent choice Nimrod and I'm sure you will love QV .
    We have celebrated Christmas on a ship for the last 30 years and I don't think it is as 'Christmassy' as it once was but don't be put off by that as it is only my opinion and probably due to the fact we don't join in a lot of the events as we once did, we tend to host a cabin party these days and share the day with friends we have met over the years - it works for us our own little family away from home !! 
    The atmosphere will be there from the minute you step onto the ship, it will be beautifully decorated and of course Christmas music will be playing which all adds to the excitement of what is around the corner, as Davybe says Christmas day will be a sea day there will be various activities happening around the ship so really it's down to you and what might be of interest to you, one thing I particularly enjoy is going to the Queens Room to see Santa arrive on Xmas morning, even though we don't have children I do like to see the excitement on the children's faces in anticipation of the present they are about to receive oh and you won't be forgotten either Santa will pay you a visit too, another event which always used to happen but hasn't for the last couple of years ( although that might be down to whichever cruise director is doing the organising )  is an afternoon pantomime, now I'm not particularly a pantomime person but Xmas isn't Xmas without one is it !! the ships choir will also entertain you in the evening assuming you are in the Britannia restaurant ( they don't do it in the other restaurants ) 
    Christmas dinner is served in the evening - do keep an eye on the times in the daily newspaper as they tend to alter slightly for Christmas day to allow for a more relaxed experience for both passengers and crew, you will find the crew love to take part in the celebrations and many of them will be wearing their Xmas hats so do think about taking a couple of your own as they seem to really appreciate passengers making the effort too plus the paper hats you get in the crackers are a bit 'naff' anyway, another nice tradition albeit an American one is the crew go around the ship on Xmas morning giving out small glasses of Eggnog - a bit like Marmite you either love it or loathe it.
    I always take Christmas decorations to decorate the cabin but that is personal choice some do, some don't, you might like to take a few Xmas cards too from home to give your cabin a more homely feel plus a few blank ones because table mates tend to give them also.  
    There won't be much else happening after Xmas day but then it will be pretty port intensive so that is to be expected, New Years Eve is always a grand affair and of course the bonus is being in Madeira for the fireworks which are spectacular I think you will be suitably impressed. 
    Please ask away if there is anything specific you want to know and I will do my best to answer you, we too hope to be on this cruise but at the moment my husband is awaiting some test results so we are unable to commit ourselves until we know the outcome. 
    Wishing you a very Happy 70th Birthday in advance and the icing on the cake is that you will be enjoying it on the very beautiful Queen Victoria. 
  20. Like
    *Dancing Queen* got a reaction from Davybe in Trying it on??   
    One of the reasons P&O stopped 'cabin shares' was because many single passengers would book them to save money ( understandable )  but then complain they couldn't share for various reasons from snoring to hygiene issues and would demand to be moved.  
    Many years ago we shared a dining table with a delightful 'threesome' ( husband/wife and sister ) all were well into their seventies at the time, unfortunately the travel agent hadn't done their research very well as they were sharing a cabin and no-one thought to tell them it consisted of 'bunk beds' we were horrified when they told us they were taking the mattress off the top bunk and placing it between the two lower berths at night, I assume they replaced it each morning otherwise the cabin steward would probably have spoken to someone about it, after checking with them that they would be comfortable if one of them moved to another cabin I spoke to the purser on their behalf and within the hour they had a second cabin FOC, needless to say they were very grateful for the intervention as they would never have dreamt of demanding an upgrade nor expected one, genuine people who had they not mentioned it in passing would have just made the best of a bad job. 
    Had quite a few upgrades over the years but then 9 times out of 10 we do go on the upgrade list but only when we have a good idea what we might be upgraded to, we wouldn't do it for all cabin grades.
  21. Like
    *Dancing Queen* got a reaction from HLM in Cunard Christmas Canaries Cruise   
    An excellent choice Nimrod and I'm sure you will love QV .
    We have celebrated Christmas on a ship for the last 30 years and I don't think it is as 'Christmassy' as it once was but don't be put off by that as it is only my opinion and probably due to the fact we don't join in a lot of the events as we once did, we tend to host a cabin party these days and share the day with friends we have met over the years - it works for us our own little family away from home !! 
    The atmosphere will be there from the minute you step onto the ship, it will be beautifully decorated and of course Christmas music will be playing which all adds to the excitement of what is around the corner, as Davybe says Christmas day will be a sea day there will be various activities happening around the ship so really it's down to you and what might be of interest to you, one thing I particularly enjoy is going to the Queens Room to see Santa arrive on Xmas morning, even though we don't have children I do like to see the excitement on the children's faces in anticipation of the present they are about to receive oh and you won't be forgotten either Santa will pay you a visit too, another event which always used to happen but hasn't for the last couple of years ( although that might be down to whichever cruise director is doing the organising )  is an afternoon pantomime, now I'm not particularly a pantomime person but Xmas isn't Xmas without one is it !! the ships choir will also entertain you in the evening assuming you are in the Britannia restaurant ( they don't do it in the other restaurants ) 
    Christmas dinner is served in the evening - do keep an eye on the times in the daily newspaper as they tend to alter slightly for Christmas day to allow for a more relaxed experience for both passengers and crew, you will find the crew love to take part in the celebrations and many of them will be wearing their Xmas hats so do think about taking a couple of your own as they seem to really appreciate passengers making the effort too plus the paper hats you get in the crackers are a bit 'naff' anyway, another nice tradition albeit an American one is the crew go around the ship on Xmas morning giving out small glasses of Eggnog - a bit like Marmite you either love it or loathe it.
    I always take Christmas decorations to decorate the cabin but that is personal choice some do, some don't, you might like to take a few Xmas cards too from home to give your cabin a more homely feel plus a few blank ones because table mates tend to give them also.  
    There won't be much else happening after Xmas day but then it will be pretty port intensive so that is to be expected, New Years Eve is always a grand affair and of course the bonus is being in Madeira for the fireworks which are spectacular I think you will be suitably impressed. 
    Please ask away if there is anything specific you want to know and I will do my best to answer you, we too hope to be on this cruise but at the moment my husband is awaiting some test results so we are unable to commit ourselves until we know the outcome. 
    Wishing you a very Happy 70th Birthday in advance and the icing on the cake is that you will be enjoying it on the very beautiful Queen Victoria. 
  22. Like
    *Dancing Queen* reacted to Nimrod in Cunard Christmas Canaries Cruise   
    Thank you so much Dancing Queen for the very detailed information, that was just what I needed and has put my mind at rest considerably.  I love Christmas and usually I am the one organising Christmas with my family & grandchildren but since September last year my health has taken quite a battering and last Christmas was rather a "non event" despite everyone's best efforts so in view of this my husband booked this cruise for me.  We did 70 days of the World Cruise and a Baltic Cruise on QV so know and love the ship ( in fact we have booked the same cabin as we had for the world cruise)  and as we are doing a short cruise in August with all our family & the grandchildren to celebrate our Golden Wedding Anniversary we won't feel too guilty being away from them at Christmas.  Having had tests & consultations myself nearly every week since September 2018  I do hope your husband gets positive results and you will be able to join the cruise this year- maybe we can say Thankyou, Merry Christmas and Happy New Year in person?  I must confess it is the thought of the next cruise and the photo's and memories of those I have already done that have got me through some very difficult times over the last year so I will now go out and purchase a new "tasteless" Christmas jumper & hat for my husband and an equally "tasteless" Christmas Tiara & earrings for myself  and look forward to my Christmas cruise!!! Much appreciated.
  23. Like
    *Dancing Queen* reacted to towny44 in Jane back on Friday.   
    We watched and enjoyed it although as wheelchair users river cruises do not interest us.  JM is an acquired taste, but since she is a Yorkshire lass we do have to support her.
  24. Like
    *Dancing Queen* reacted to Tally in Following the Dress Code.   
    It hasn't put me off cruising or dressing up for formal nights either. It's just starting to seem a little ridiculous to me now. I have just been reading a P&O Facebook group and someone asked if their partner could just wear a waistcoat instead of a jacket on formal nights. The answers are of course varied. However quite a few people have said their husbands get too hot so take the jacket off as soon as they sit down. So what is the point. 🙄 Either it's formal and everyone abides by it or not. Some 6* lines don't have a 'formal night' probably because they know their passengers will all be suitably dressed. I think it's time P&O stopped pretending to be something they are not. I now prefer Cunard and really hope they don't go the way of P&O. So far no mothballs or BO has been smelt in the lift.
  25. Like
    *Dancing Queen* reacted to sinbad10 in P & O going down hill   
    There were issues on Britannia even from the early days that people  were going to the Grab n Go on port days and literally stripping it of all the sandwiches and wraps to take ashore which is not what it is intended for and dont blame P&O if they have stopped filling Grab n Go on port days if that is what they are doing.
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