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hturtle

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Everything posted by hturtle

  1. hturtle

    Bolsover Cruise Club

    wow aren't you a dog with a bone Sinbad, cant you just look outside your own little bubble a minute and see what is going on, of course not it doesn't then fit your own agenda. By the way the story in the independent isn't entirely accurate so don't use that as your bible. The latest information to come from ABTA and the Government is that the package travel regulations are not changing but being extended for a short while, this will mean that tour and cruise operators , where they have cancelled a holiday, can offer a Refund Credit Note initially rather than a refund, this will only be active until 31 July 2020 when if not used the credit note can be exchanged for cash at that point not in two years. Shouldn't really believe fake news. And I agree with Wshutt above that it is very unfair to blame Bolsover Cruise Club, they don't make up the rules just pass them on. We need to pull together as a country through this and think of the bigger picture.
  2. hturtle

    Poor customer service

    I am booked on the same cruise and cannot stand the programme but it doesn't bother me as its not as if everyone will be wearing sequins and feathers (apart from me obviously) My partner and I booked this at launch with Bolsover but were informed of the change by them via email on the 01 August 2017 and my parents received their notification in the post so it definitely happened. Maybe you should investigate more before pointing the finger at your agent, could have been lost in the post or stopped by your spam filter. Seeing as its your one and only post I guess we wont see you again after your little moan but embrace it and dust off the lycra
  3. hturtle

    India visa.

    see my post on your other identical post midhusband
  4. hturtle

    India visa

    If you are travelling with P&O Cruise this is the latest advice for India sent to me by Bolsover Cruise Club If you see the bottom line I have highlighted, if you are traveling with P&O you may travel without a Visa and stay onboard should you so wish, I double checked this with Bolsover and P&O and its correct. VIA OUR RECOMMENDED CONSULAR SERVICE:- It is our experience that obtaining individual visas for India can be very difficult and, therefore, we advise that you make your application through our recommended Consular Service, CIBT (UK) LTD. As you can't actually apply for your visa until much nearer to your departure and as the rules and forms are constantly changing, we will write to you again approximately three months before your departure and include the latest information and visa pack. VIA THE INDIAN HIGH COMMISSION:- If you wish to make an application direct to the Indian High Commission, we suggest you visit their website @ www.hcilondon.in which gives full details or alternatively call 020 86295950. OBTAIN AN E-VISA P&O recommend against obtaining eVisas for India. Although India has recently introduced electronic visas, the sea ports the ship is visiting have limited capability and infrastructure to support the processing of large numbers of guests with this type of visa and very long clearance delays would be inevitable. This is due to the additional process requirements such as scanning of fingerprints and passports. In order for you to proceed ashore quickly it is important that you obtain a standard tourist visa. The visa is normally in the form of a sticker in your passport and must be obtained prior to boarding the ship. A guest is only eligible for an eVisa if the first port of call in India is one of the three eligible seaports: Goa/Mormugao, Cochin, Mangalore, if not one of these than a full visa is required. P&O cruises advise that if you do not hold a visa or E-Visa, you must remain on board the ship when in port in India
  5. hturtle

    Funny Travel Related Video

    Well it made me laugh https://www.facebook.com/PrinceGeorgeOfCambridge/videos/886087948068810/
  6. hturtle

    Duplicate payments

    Every card payment is handled by a 3rd party, these go through clearing banks/companies. Not just travel agents but all purchases
  7. hturtle

    Duplicate payments

    You dont have a contract with Bolsover HLM so consumer advice have advised you wrong, when you book a cruise or a holiday you are read terms and conditions and explained you are booking a holiday under the terms and conditions of the operator and your contract is with that operator. So in this case it is P&O, Cunard or Princess. The Travel Agent is just that, an agent and acting on behalf of the principle.
  8. hturtle

    Tripashore

    Just has an email from Bolsover CC they have partnered with Tripashore for selling shore excursions, there is quite a wide selection on my cruise. Seems better than the boring same old stuff P&O are offering me, not bad prices either. http://www.tripashore.com/BolsoverWL
  9. hturtle

    Self service restaurants

    Hi I have been on 4 P&O cruises now and not eaten in the main restaurant on any of them. Yes its busy at breakfast time but you normally get a table quite quickly and there are plenty of serving points so not usually queuing for food. We find lunch and dinner are very relaxed and never and issue about finding a table, and food is good and varied. The busiest night in there is the Formal night believe it or not and people trying to avoid it. Afternoon tea gets busy as the gannets not wanting to miss out on the free food must be hungry again after the pile of food they ate at lunch an hour or two ago, hard work sunbathing and drinking. Try it silverfox, they are great
  10. hturtle

    What is 'The Extra Mile'

    The first day of our holiday on Azura, one of the head waiters saw one of children not getting much from the children's buffet, he asked is everything was OK. I assured him it was, my children are just really funny eaters (I think they take after their dad). After that he insisted I meet him every night 30 mins before the buffet opened and he brought me the menu. If nothing on their for them, he something made specially, this was going the extra mile and completely brilliant.
  11. hturtle

    Flight Seat Booker with P&O Cruises

    I would pay £20 per person not to be sat with Mrs Turtle for the journey, a few hours of peace and quiet
  12. hturtle

    Quiet drink on Azura

    Hi i have just come off Azura and the planet bar is brilliant, quiet background music during the day and a piano man at night with a singer plus the screens are brillaint for watching the world go by
  13. hturtle

    Pokémon GO (I wish it would!)

    I cant believe it, ive just had a Charmander walk across my desk, gotta catch it
  14. Ship I have travelled on Ventura previously so knew a little about what to expect from Azura. That said the first sight of her when you arrive in Southampton is brilliant and seeing her towering over the dock buildings helps build the excitement. it is especially nice for the children Food My children are really fussy eaters so was a major concern before we went as to how we would cope if nothing on the children's buffet they liked. This happened the third night in but the Head Waiter Sunil (not sure of last name) was superb. He offered to get them cooked whatever they wanted., we arranged to meet a half hour before the children's buffet opened, he showed me the days menu and if nothing on there, he had the chef cook something for them, this happened on 3 of the nights. Amazing member of staff, I have written to customer services about him Entertainment Entertainment was my only area of concern if I am honest. This was a half term cruise on a family friendly ship and I don’t think the evening entertainment was suitable for this type of audience. When we travelled on Ventura a few years ago they had shows on in one of the lounges specifically targeted for children, there was a magician one night, a guy/children's entertainer who did a couple of game shows for the children and we had to rush around to get ready early so that we didn’t miss anything. We were expecting something similar on this journey also but were sadly disappointed. There was a children's disco every night for a half hour but that is all. In the main theatre the headliners did two fantastic shows that all age groups could watch and enjoy but also we had 70's comedian Tom O'Connor for two nights and a 4 piece Operatic band (like Collabro or Il Divo). I took my son to see Tom O'Connor and he surprised me how funny he was but he isn't someone a family with young children could sit and enjoy, the band again were OK but its not family entertainment. The only other options on these nights were a Freddie Mercury impersonator (2 nights) and a Beatles tribute band (2 nights) but again these are both quite specific tastes and not really for young families. Yes the Reef club had things going on but in the evening we like to do things as a family together and 4 nights out of six we were wandering around looking for something/anything to do Overall We had a good cruise and the service couldn't be faulted it was just spoilt a little bit by the evening entertainment but we all had a great time.
  15. hturtle

    Lifeguards On Board Ships?

    I agree Captain Kidd, the only lifeguard needed should be a parent or guardian especially at 8 People need to take more responsibility
  16. hturtle

    Pokémon GO (I wish it would!)

    I have been trying to get this app for a couple of weeks now, but its not been officially released in the UK yet. I had to load my US Itunes account and get it from there Good concept I think as its getting kids who normally sit on their derrière playing games and getting them active.
  17. hturtle

    Excursions

    depends on cruise and itinerary i guess, I booked them when on P&O Oceana in Italy and they saved me a I guess 25% there or there abouts on P&O's prices. Plus we got bottled water included on the bus and nothing extra to pay. Horses for Courses I guess, shop around and compare
  18. hturtle

    Fire On Board Black Watch

    I would sail with them again no problem, things like this can happen anywhere at anytime despite all the best laid plans Its how the issue was dealt with and what fred olsen learn from this that will make the difference, and I have every confidence in them
  19. hturtle

    overatated tourist attractions

    absolutely and it stinks
  20. hturtle

    overatated tourist attractions

    One word....VENICE
  21. hturtle

    Inside MSC Cruises First Meraviglia Class Ship

    Wow this looks amazing, and soooooo not like MSC
  22. I would recommend a Rhine cruise and would love to go back. To be honest I didnt think I would like it but went with an open mind, I can honestly say its the best cruise ive ever been on. Two highlights on it were Boppard, amazing little town and Marksburg castle in braubach. Rudesheim aint bad either. I like a tipple of the grape but never been a fan of German wine, but when you drink it in the cellar of a small vineyard down the Rhine it truly is amazing
  23. hturtle

    Leaving the EU

    I think i must be ill, i find myself agreeing with Terminator and liking his posts. I need to find a dark room to lay down in
  24. hturtle

    Rio carnival 2017

    Never mind the RIO carnival is Warsop Carnival this sunday 12-5
  25. hturtle

    Leaving the EU

    The sooner that sturgeon woman takes her little unimportant country and joins the failing EU, while there still is one, the better
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