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Forum Admin

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Everything posted by Forum Admin

  1. Hi towny44, These have been removed. Thank you. Bolsover Cruise Club
  2. Yes, this would be included, although this will be added on after booking as Celebrity's system doesn't allow this to pull through until a later date.
  3. Hi MJ75 and thanks for your comments above. We appreciate all feedback, good and bad, and we will certainly pass on the message. The team do work exceptionally hard in keeping up to date with the latest changes, but we all make mistakes from time to time. As Alice previously mentioned on web chat earlier, unfortunately, this is not something that can be added to the website for selected cruises, as this tends to cause confusion and at times, leads to our prices being wrong. There is also a list over 700 cruises where this offer is applicable, which doesn’t make for pleasant reading a
  4. DO YOU HAVE A HOLIDAY CONFESSION YOU WOULD LIKE TO GET OFF YOUR CHEST? WHAT YOU NEED TO DO Share the stories and photos of your funny holiday tales with us and you could be in with a chance of winning £100 of high street vouchers! Perhaps you exaggerated your Spanish skills to your other half and had to go along with the lie throughout your trip, or maybe your Grandad is quite the prankster and drove the rest of your family to despair whilst away. For full details on how to enter please click here: https://www.bolsovercruiseclub.com/blog/holiday-confessions/
  5. Hi both If you can send us a private message with your address details we can get this arranged for you. Regards, Bolsover Cruise Club
  6. All done OWT. Regards, Bolsover Cruise Club
  7. Hi OWT No problem we'll get that updated. Regards, Bolsover Cruise Club
  8. Hi OWT We've checked your record and can see that you only receive Into The Blue magazine. Please let us know if you would like to stop this and we'll have it updated for you. Regards, Bolsover Cruise Club
  9. Hi Babyblue Could you please send us a PM with your address. Alternatively you can call us on 01246 819 819. Regards, Bolsover Cruise Club
  10. Hi towny44, sinbad10 Apologies, should be fixed now. Please let us know if you have any further issues. Regards, Bolsover Cruise Club
  11. Hi all, Thank you for raising this, the error is now fixed. If you are still experiencing this issue please sign out and sign back in. You may notice it one more time then it will be gone! Thank you for patience. Regards, Bolsover Cruise Club
  12. Hello Jinky We don't share or sell any personal data with 3rd parties although it is a requirement with the cruise line when you make a booking. We have security management systems in place to ensure the safety, security, integrity and confidentiality of your personal data. We will send you private message with the details of when and how you signed up to receive mailings. If you would like to be removed from our mailing list you can reply to our private message or call us on 01246 819 819. Regards Bolsover Cruise Club
  13. Good morning everyone, we have now removed the spam from our Forum. Thanks
  14. Hi Countrygirl, If you visit your profile, here https://www.bolsovercruiseclub.com/forum/profile/8653-countrygirl/ Then click the image icon which sits in the bottom left corner of your profile photo (or letter) it will allow you to upload an image. Your image must be gif, jpg or png with a maximum file size of 0.5mb, which is 500kb. If you have any issues please feel free to send your image to us and we can upload this for you. Regards, Bolsover Cruise Club
  15. Hi Davybe, This will be fixed today. Hopefully you'll find the like features are much better than they were before. Regards, Bolsover Cruise Club
  16. Hi Tally, Are you referring to this line? If not, it would be great if you could send us a screen shot of what you're seeing. Regards, Bolsover Cruise Club
  17. Hi Tally, We think your 'T' looks better than this: We look forward to seeing your new avatar The like button will be fixed today. Regards, Bolsover Cruise Club
  18. Good morning HLM, Your profile photo / avatar hasn't changed as you have uploaded your own photo. Regards, Bolsover Cruise Club
  19. Good morning Sinbad, The initial in your profile photo is automated. This will only show if you haven't uploaded your own photo. Regards, Bolsover Cruise Club
  20. Hi Sinbad, We upgraded the forum 3 days after you raised the issue regarding signing in to your account, therefore it is unlikely that the two are connected. We aren't asking you to change browsers to use this forum, we are just curious to know if you are experiencing the same issues in other browsers. It is possible that all members will have had to sign in again following the upgrade. Apart from that we can't see that any other members are having the same issue, where they have to sign in on every visit. We have explained in another post why the empty profile photos have
  21. Hello Sinbad, The upgrade was performed at 3pm on Wednesday 7 March. Did you have a profile photo activated yesterday morning? If you could let us know of any other issues, other than the like button and text alignment in post headers, that would be great. Regards, Bolsover Cruise Club
  22. Thanks for letting us know Tinkerbell. Regards, Bolsover Cruise Club
  23. Hi Sinbad, We are really sorry that you are having this issue. We have tried to replicate the issue but everything seems to be working as it should be. We have spent some time researching what the issue might be and provided screenshots to help. Unfortunately there isn't much more we can do without actually looking at your computer. Have you tried this on another browser? Regards, Bolsover Cruise Club
  24. Hi all, We have simply upgraded the platform to the latest version, as you would with your mobile phone or computer's operating system. This has fixed many security issues; unfortunately we are forced to do these upgrades or the platform becomes unsupported. No one's profile photo has changed if you have uploaded one. Members that have not uploaded a profile photo now have an initial, similar to what you see when using Google or Microsoft services. There are a few issues, for example the like buttons, which we are looking at now. It is possible to switch to the default theme at
  25. Hi TrentAnn, Are you using Safari in private mode or do you have cookies disabled? Regards, Bolsover Cruise Club
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